Most health insurance plans don't cover Betterhelp costs. By contrast, some insurance companies can cover Talkspace expenses for about 40 million Americans. Cigna, Humana and some other major insurers will cover Talkspace's costs. Talkspace accepts certain insurance plans, including Cigna, Optum, Premera Blue Cross, Blue Cross Blue Shield, and Humana.
Coverage is also offered through employers, affiliated organizations and educational institutions. Only Talkspace accepts insurance from major insurance providers, except Medicare and Medicaid. BetterHelp doesn't accept insurance, but it does provide financial aid to those who qualify. This depends on a few factors and varies between insurance plans, whether Blue Cross, Blue Shield, Aetna, Kaiser Permanente, Medicare or any other plan.
BetterHelp does not officially accept any insurance nor does it partner with any health insurance provider or partner. The Mental Health Parity Act currently requires employers and others who offer group health plans to offer the same benefits for medical and mental health-related services. As a result, some major health insurance providers now cover online mental and behavioral health services, all of which are covered by insurance. Customers report that BetterHelp does a good job of connecting therapists with clients and that it's convenient and easy to use.
While there are minor differences between the services to consider, I believe that the fundamental differences make BetterHelp not only the best option, but the only option I would consider. Talkspace and BetterHelp therapists treat a variety of mental health conditions, including anxiety, addiction and depression. If you find that your insurance doesn't pay for therapy or that there's too high a deductible, try taking the first step with BetterHelp. Of the two, BetterHelp has the best customer satisfaction rating, with an average of 4.6 stars out of 5 on Trustpilot.
While BetterHelp and Talkspace may have you believe that online therapy is a good option for just about everyone, the reality is more subtle. This rate covers all types of communication that Betterhelp offers to exchange messages, chat live, talk on the phone or meet via video, and you can switch between these options depending on your needs and availability. Both platforms connect people with licensed, licensed therapists for counseling services, but BetterHelp offers financial help and costs a little less. At BetterHelp, all therapists and counselors are trained and accredited marriage and family therapists, clinical social workers, licensed professional counselors, and psychologists.
For example, only Talkspace offers psychiatry and sleep therapy services, while Betterhelp services are generally slightly more affordable, and the base plan includes live messages and sessions. Talkspace and BetterHelp are online therapy companies that facilitate the process of finding a therapist. You answer an initial questionnaire (although BetterHelp's evaluation is more thorough) about your mood, demographics, preferences and goals. If you think you might need prescription drugs to treat your symptoms, Talkspace Psychiatry offers that option, while BetterHelp doesn't.
After four years, I feel safe to say that BetterHelp is the only company that has forged new territory while remaining faithful to what makes therapy work. In conclusion, while users have complained about both BetterHelp and Talkspace, complaints about Talkspace tend to be much more extreme. While Betterhelp doesn't usually accept insurance, it does allow you to pay via PayPal if you prefer. .